Hiring for Accenture Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : ServiceNow Custom Application Creation Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Operations Engineer, you will support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring smooth operations and timely delivery of services. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively identify and address operational issues. - Collaborate with cross-functional teams to ensure seamless service delivery. - Implement best practices for system operations. - Analyze system performance and recommend improvements. - Document operational procedures and guidelines for reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Custom Application Creation. - Strong understanding of ITIL framework. - Experience in incident and problem management. - Knowledge of IT service management principles. - Hands-on experience in system monitoring and troubleshooting. Additional Information: - The candidate should have a minimum of 3 years of experience in ServiceNow Custom Application Creation. - This position is based at our Bhubaneswar office. - A 15 years full time education is required. Job Requisition ID :ATCI-4698681-S1819663 Primary Skills : ServiceNow Custom Application Creation